Online Support Centre

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Dealing with spam

Phishing emails
Read about fraudulent 'Phishing' emails
 
More tips to avoid spam
Our guide gives some handy tips to help you avoid and combat spam
 
Spam Filter FAQs
Common questions about the spam filter are answered here
 
Why am I receiving spam email bounces to my domain name?
Our guide explains the reasons why you might be receiving spam email and how you can combat this.

Can't find what you're looking for?

If we have not been able to address your query through a support article please contact our support team for further assistance.

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Broadband OK
Email OK
Webspace & FTP OK
Newsgroups OK
Support services OK
My Account OK
  • Informational : General Information
  • Maintenance : Planned Maintenance

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
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