Online Support Centre

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Additional features

Static IP address
Find out more about static IP addresses

My webspace
Guides covering website design and FTP

Domain names
Everything you need to know about domains

Security
Find out how to protect your computer and personal data from online threats

Computer basics
Computing information to help you get the most out of your service.

Newsgroups
A series of articles about USENET Newsgroups

Can't find what you're looking for?

If we have not been able to address your query through a support article please contact our support team for further assistance.

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Broadband OK
Email OK
Webspace & FTP OK
Newsgroups OK
Support services OK
My Account OK
  • Informational : General Information
  • Maintenance : Planned Maintenance

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
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