Search the Madasafish Online Support Centre
Online Support Centre
Provisioning query
Traffic management
How we manage traffic on our network
Provisioning issue
Problems with providing broadband
Moving home
Help with moving broadband to a new address
MACs & migration
Requesting a MAC Key and moving to a new provider
Hardware dispatch
Information about hardware delivery
Broadband Max
Articles about high-speed broadband
How we manage traffic on our network
Provisioning issue
Problems with providing broadband
Moving home
Help with moving broadband to a new address
MACs & migration
Requesting a MAC Key and moving to a new provider
Hardware dispatch
Information about hardware delivery
Broadband Max
Articles about high-speed broadband
No capacity at local exchange
Unfortunately, there are possibilities whereby BT have no capacity for new broadband connections at some phone exchanges.
Unfortunately, there are possibilities whereby BT have no capacity for new broadband connections at some phone exchanges.
Postcode mismatch
Article about how broadband orders may be rejected when a postcode appears not to match a telephone number
Article about how broadband orders may be rejected when a postcode appears not to match a telephone number