Moving from Madasafish
We're sorry that you're considering leaving Madasafish. If you're having any kind of problem with your service we'd like the opportunity to try and fix it for you.
CALL US on 0845 140 6002
Lines open weekdays between 9.00am-5.30pm
Note: we can't reply to cancellation requests made by Ticket. Please contact our Customer Options team on the telephone number above who will be able to deal with your query.
Need more information about moving to or from Madasafish? Check our Broadband Migration FAQ.
Read on to see how we compare with our competitors
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Madasafish |
Sky |
TalkTalk |
Orange |
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Only a BT telephone line/similar is needed to get broadband |
You also need to subscribe to a Sky TV package |
Their 'free' broadband isn't available in all areas |
Only a BT telephone line/similar is needed to get broadband |
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12 month |
12 months |
18 months |
18 months |
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Fixed usage allowances ranging from 5GB to 50GB per month |
Some products have fixed data usage allowances, with no difference between peak and off-peak times |
Fixed usage allowance - Fair usage policy - restricts ''high bandwidth activity at peak hours'' |
Some products have fixed data usage allowances, with no difference between peak and off-peak times |
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24/7 0844 lo-rate number |
24/7 5p per minute (08442) support lines |
National rate (0870) support, only available at certain times. Free from a TalkTalk line |
24/7 support from 5p per minute depending on package |
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The price shown on our website is the price that everyone pays |
A £17 per month charge is required if you're not connected to an exchange where Sky has their equipment fitted. You'll need Sky TV too |
For 'free' broadband you'll pay £10.50 per month line rental and £6.49 per month for an Evening & Weekend phone service
It'll cost an additional £15 per month if you're not connected to an exchange where Talk Talk has their equipment fitted |
An extra £8 per month charge is required if you're not connected to an exchange where Orange has their equipment fitted
An extra £2 per month if you don't pay by Direct Debit |
Earn money through referrals |
Most of our customers are gained through referrals; from friends, family and colleagues who've recommended us |
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Online account management |
Control your email, security, payment details, webspace and more with My Account |
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Online account management using 'My Account' |
Some billing, payment and usage information is available online |
All offers available to both new and existing customers |
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Free broadband phone calls |
All our products let you make calls to other Broadband Phone users and associated VoIP providers |
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Not available on their cheapest product |
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Free trial of BullGuard security suite |
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Not available on their cheapest product |
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Unlimited |
10 |
5 |
Unlimited |
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100Mb |
None |
15Mb |
150Mb |
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Compare us to Sky |
Compare us to TalkTalk |
Compare us to Orange |
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