Online Support Centre

Checking your settings - Outlook Express 5 - Mac

Open Outlook Express, click on the Tools menu, then on Accounts.

Checking settings Outlook Express 5 - 1

Make sure the window is on the Mail tab. Highlight your Madasafish mail account (sometimes called "mail.madasafish.com") and then click on Edit. This will bring up a screen similar to the one shown below.

Checking settings Outlook Express 5 - 2

Make sure that your name is in the Name section, and that your email address is in the Email address section (making sure it is in lower case ie. no capital letters). If these are not filled in, an error will occur when you try to send your email.

On the Edit Account window make sure your settings are as follows:
POP server is mail.madasafish.com
SMTP server is mail.madasafish.com
Account ID contains your username (the first part of your email address, must be in lower case.)
Password contains the password you use to connect with and is case sensitive.

Checking settings Outlook Express 5 - 3

Click on Options.
Nothing should be ticked here.

Checking settings Outlook Express 5 - 4

Now click on OK and then close the Accounts window.

 


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Checking your settings - Outlook Express 5 - Windows

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