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Online Support Centre
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How we manage traffic on our network
Problems with providing broadband
Help with moving broadband to a new address
MACs & migration
Requesting a MAC Key and moving to a new provider
Information about hardware delivery
Articles about high-speed broadband
Unfortunately, there are possibilities whereby BT have no capacity for new broadband connections at some phone exchanges.
Article about how broadband orders may be rejected when a postcode appears not to match a telephone number