Online Support Centre

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Provisioning issue

Local loop unbundling explained (LLU)
All you need to know about LLU
 
ISDN conversion information
Read about converting ISDN to broadband
 
Broadband incompatible products
Some products and services are incompatible with broadband. Find out what they are and what to do if you have one.

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If we have not been able to address your query through a support article please contact our support team for further assistance.

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Broadband OK
Email Problems
Webspace & FTP OK
Newsgroups OK
Support services OK
My Account OK
  • Informational : General Information
  • Maintenance : Planned Maintenance

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
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